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NEWS

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BRAND

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We are happy to offer tailored advice and answer your questions by e-mail at the following address:info@atechcavo.it
See the CONTACTS page to get all our contact details.

Send us a letter to the following address:

Atech srl

Via Gaetano de Marchi, 5
13900 Biella

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YOUR ACCOUNT

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Following the purchase in our online shop, the creation of a personal profile is started to which the device itself will be connected.

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See Cavó’s privacy policy in the Terms and Conditions section (Privacy Policy).

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Thenks to our Newsletter!

You will receive updates on project and product developments.
To subscribe go to the section CONTACTS.

Or accessing your Account, you can customize your communications you can receive.

You can also follow us on our social media to have a more complete vision of the brand, its history and internal members of the team.[fusion_social_links blogger=”” deviantart=”” discord=”” digg=”” dribbble=”” dropbox=”” facebook=”https://www.facebook.com/cavoaccessori/” flickr=”” forrst=”” instagram=”https://www.instagram.com/cavo_accessori/” linkedin=”https://www.linkedin.com/company/atech-srl” mixer=”” myspace=”” paypal=”” pinterest=”” reddit=”” rss=”” skype=”” soundcloud=”” spotify=”” tiktok=”” tumblr=”” twitch=”” twitter=”” vimeo=”” vk=”” wechat=”” whatsapp=”” xing=”” yahoo=”” yelp=”” youtube=”” email=”” phone=”” show_custom=”no” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” font_size=”14px” icons_boxed=”” icons_boxed_radius=”” color_type=”” icon_colors=”#922731″ box_colors=”#ffffff” tooltip_placement=”” alignment=”left”][/fusion_social_links]

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If by any chance you no longer want to receive updates via e-mail (we would be sorry, first of all) the procedure is very simple. Simply open the last email sent by us, go to the bottom and click “unsubscribe from this newsletter.”

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On the login screen we inseritolopzione simplified procedure to retrieve your password.
By entering your email you will receive instructions to follow to assign a new password to your account (no additional cost).

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PURCHASE

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Each item on the website is custom made and at the customer’s request. We would never be short of them

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The payment systems accepted by us are guaranteed by our sales system ecommerce Shopify Payments, and they are:

Visa, MasterCard, Google Pay, Apple Pay, American Express, Maestro, iDeal, Bancontact, Shop Pay, PayPal

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After making the purchase, you can make changes / cancel the order only if it is still marked as “order in progress” in your purchase profile.

In the case where the order is already “under construction”, it can no longer be canceled. However, at this stage it will be possible to request changes to the colors or initials, as long as the production is not already at an advanced stage. We look forward to providing all necessary support in order to make your experience the best possible.

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Once you add the product to your shopping cart simply select the check box for the billing information and proceed with the payment.

You will be billed directly to the mailbox indicated at registration.

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GIFT

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Contact us by e-mail!

If you want the gift is customizable by the receiver, you can ask us for a dedicated code. In fact, by entering this code during the purchase procedure, whoever receives it will be able to proceed directly with sending the order.

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The packaging of all our products is a jewelry box made to measure, to which we can add with pleasure the gift wrapping for a small fee that will be charged at check-out order.

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Again, we can enter your own message only upon specific request.

A small fee is also foreseen for this option.

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ORDER

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After making the purchase and waiting for the order confirmation email, it will be possible to follow the progress of the work on the product on the website and to monitor the shipment thanks to the product serial number and the tracking number of the dedicated courier

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Delivery will be made by GLS express courier throughout Europe.

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After contacting customer service, we will trace the object’s position and to inform you about the delivery time.

In case of loss will be our pleasure to send into production a new order, of course without any additional charges.

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In case you have received a damaged product or do not comply with the order you will make the return.
By contacting customer service you’ll know how.
Then we’ll take care of product evaluation and replacement if necessary.

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A pre-order is the purchase of the right to receive first a product that is still under development.

Every year new products will be produced and with them new technologies!
To get a preview of the news, subscribe to the newsletter or follow the social networks and pre-order your Cavó.

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At the launch of a product you will find a dedicated section on our website for sending your pre-order.
Pre-orders will be processed in order of arrival.

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The pre-order has two payment tranches: a deposit, which will ensure the exclusivity of receiving the product before the official release, and the account balance when the order is put into production.

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CONFIGURATOR

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Emersya s platform allows us to efficiently create, embed and share our products with a three-dimensional interface.

Each item and all its forms are fully explored from every angle, for those who want to have a very precise idea of the product that has before his eyes.
We launched our comprehensive online experience customization.
Products can now be explored from all angles, while you can view and select all color and design options in real time.
Our configurator allows you to customize the color of the product, add and then preview your custom text to be engraved on the product.

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Simply choose the different options available on the product page.
Thanks to the integrated animations you can also interact dynamically with some of our products.
By clicking on the highlighted points of the product you can then see it in its closed or open form, and adjust the display size.

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CARE TIPS

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Regular care of our products will help them to live longer and stay more beautiful over time.

The leather is very easy to clean; simply brush with a damp cloth to remove stains and / or dust.
Early intervention is always recommended, as more dirt accumulates and the more difficult to remove!

To ensure lasting protection, in case of non-use, we recommend storing Cavó products inside their own dust bag and inside the box.

Use specific products for cleaning the leather and avoid leaving it in contact with sources of moisture.

If necessary, use specific cleansing milk to keep the elasticity of the leather intact.

Obviously, relying on an expert will be the best choice to make the aesthetics of your accessories timeless.

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first=”true”][fusion_separator style_type=”none” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” flex_grow=”0″ top_margin=”30″ bottom_margin=”” width=”” alignment=”center” border_size=”” sep_color=”” icon=”” icon_size=”” icon_color=”” icon_circle=”” icon_circle_color=”” /][fusion_title title_type=”text” rotation_effect=”bounceIn” display_time=”1200″ highlight_effect=”circle” loop_animation=”off” highlight_width=”9″ highlight_top_margin=”0″ before_text=”” rotation_text=”” highlight_text=”” after_text=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” content_align_medium=”” content_align_small=”” content_align=”center” size=”4″ font_size=”” animated_font_size=”” fusion_font_family_title_font=”” fusion_font_variant_title_font=”” line_height=”” letter_spacing=”” margin_top_medium=”” margin_bottom_medium=”” margin_top_small=”” margin_bottom_small=”” 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CONTACT US

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info@atechcavo.it

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CONTACT US

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